Last Updated 1st June 2026
Chic Escapes is a curated collection of luxury and boutique hotels around the world. Rather than listing thousands of properties, we focus on hotels with character, style and a genuine sense of place. From secluded island resorts and elegant countryside retreats to contemporary city hideaways and iconic beachfront escapes, every property featured has been carefully selected for travellers seeking something beyond the ordinary. We act as an intermediary between guests and accommodation providers, helping you discover and book exceptional places to stay while providing support throughout the booking process.
Booking through Chic Escapes is straightforward. Once you have chosen your hotel, room type and travel dates, your booking request is submitted to the accommodation provider for confirmation. While availability shown on the website is updated regularly, all bookings remain subject to final confirmation by the hotel or supplier. Once confirmed, you will receive your booking documentation and can access your reservation details through your account. We recommend waiting until your accommodation booking has been fully confirmed before making any additional travel arrangements.
No. Chic Escapes specialises in accommodation-only bookings. We do not sell flights and we do not create package holidays or linked travel arrangements. This allows travellers the flexibility to arrange their own flights, transfers, car hire and other travel services independently while choosing from our collection of carefully selected hotels and resorts worldwide.
Many bookings require full payment at the time of reservation, however some hotels and suppliers may offer a deposit payment option. Where available, the deposit amount, balance due date and any applicable conditions will be clearly displayed before you complete your booking. If a balance payment is due at a later date, it is your responsibility to ensure payment is received by the deadline shown on your booking confirmation.
Cancellation and amendment policies vary from one hotel to another and are determined by the accommodation provider. Some bookings offer flexibility and may allow changes or cancellation up to a specified date, while others are offered at reduced rates on a non-refundable basis. The applicable policy is always displayed before booking and forms part of your reservation. If you need to make changes, our team will be happy to liaise with the hotel on your behalf, although all amendments remain subject to availability and supplier approval.
Where a booking qualifies for a refund under the applicable cancellation policy, any refund must first be authorised by the accommodation provider. Once funds have been returned to us by the supplier, we will process the refund back to the original payment method. Refunds are normally completed within fourteen days of receipt and may be subject to administration and processing fees as outlined in our Terms & Conditions. Non-refundable bookings cannot normally be refunded unless the supplier agrees to make an exception.
Each hotel listing clearly outlines what is included within the advertised rate. Depending on the property, this may include breakfast, half board, all-inclusive dining, resort credits, complimentary experiences or other benefits. Unless stated otherwise, prices include applicable taxes known at the time of booking. Some destinations may charge local tourism, city, environmental or resort fees directly at the property and these will be highlighted where known.
Yes. We strongly recommend that all travellers arrange comprehensive travel insurance as soon as a booking has been made. A suitable policy should include cancellation cover, medical expenses, emergency assistance, travel disruption, baggage protection and any activities you intend to undertake during your trip. Travel insurance provides important protection should unforeseen circumstances affect your plans before or during travel.
Travel requirements vary according to your destination, nationality and individual circumstances. It is your responsibility to ensure that all travellers hold valid passports, visas, travel authorisations and any other documentation required for entry into the countries being visited. Requirements can change without notice and we recommend checking with the relevant embassy, consulate or government authority well in advance of travel.
We work closely with accommodation providers to ensure that information, imagery and descriptions are as accurate as possible at the time of publication. However, hotels may renovate rooms, update facilities, alter services or change amenities from time to time. Photographs are intended to provide a representative impression of the property and individual room layouts, views, furnishings and facilities may differ from those shown.
If you encounter an issue during your stay, we recommend raising it with the hotel as soon as possible so that it has an opportunity to resolve the matter while you are still at the property. Most issues can be addressed quickly by hotel management when reported at the time. If the matter remains unresolved, please contact Chic Escapes and we will do our best to assist and liaise with the accommodation provider on your behalf.
Our team can be contacted through the details provided on our website, via your booking portal or by replying to correspondence relating to your reservation. Whether you need help before booking, assistance with an existing reservation or support while travelling, we are always happy to help wherever possible.